Axiamatic Website Privacy Notice

1. Introduction

Axiamatic ("Axiamatic", "we", "us", or "our") is committed to protecting personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

We want you to feel confident about how we collect, process, secure, and share your personal data. This Privacy Information Notice explains:

• What personal data we collect
• Why we process it
• The legal basis for processing
• Who we share it with
• How long we retain it
• Your rights and how to exercise them

This Notice applies to personal data processing where Axiamatic acts as a Data Controller when processing:

• Website visitor data (cookies, IP address, device data)
• Demo request data (name, email)
• Business contact information
• Employee data (governed by separate internal privacy policy)

Where Axiamatic processes personal data on behalf of its customers through its SaaS platform, it acts as a Data Processor. Such processing is governed by separate Data Processing Agreements.

3. Personal Data We Collect

3.1 Data You Provide Voluntarily

When you:

• Apply for a demo
• Contact us
• Submit enquiries

We collect:

• Name
• Email address
• Communication content

3.2 Data Collected Automatically

When you visit our website, we may collect:

• IP address
• Device identifiers (including IMEI where applicable)
• Browser type and version
• Log data
• Cookies and similar technologies

Data collected is used for:

• Responding to demo applications and contacting you regarding Axiamatic services
• Security monitoring
• Fraud detection
• Debugging and performance improvement
• Website functionality like understanding website usage, improving performance and functionality

4. Legal Basis for Processing

We rely on the following legal bases:

Processing Activity

Legal Basis

Responding to demo requests

Article 6(1)(b) - Pre-contractual steps

Website security, log monitoring and fraud prevention

Article 6(1)(f) - Legitimate interests

Essential cookies

Article 6(1)(f) - Legitimate interests

Non-essential cookies

Article 6(1)(a) - Consent

Employee data

Article 6(1)(b) - Contract + legal obligations

Where processing is based on legitimate interest, we ensure it does not override your fundamental rights.

5. Cookies & Consent Management

Axiamatic uses cookies and similar technologies.

5.1 Essential Cookies

These are necessary for:

• Security
• Debugging
• Basic website functionality

These do not require consent.

5.2 Non-Essential Cookies

If Axiamatic uses analytics, marketing, or tracking cookies, they will only be activated after explicit consent via a consent management banner.

Users will be able to:

• Accept all cookies
• Reject non-essential cookies
• Manage preferences

A separate Cookie Policy will detail categories, purposes, and retention periods.

7. Sharing of Personal Data

Subject to applicable law, we may disclose your personal data on a need-to-know basis to:

• Axiamatic affiliates
• Cloud hosting providers
• IT and security service providers
• Professional advisers (legal, compliance, auditors)
• Regulators or law enforcement where required
• Business partners in connection with legitimate business activities

We do not sell personal data.

All service providers are contractually bound to protect your data.

8. International Transfers

Our infrastructure providers may be located outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we ensure appropriate safeguards under Chapter V of GDPR, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions (where applicable)
• Supplementary safeguards where required

9. Data Retention

We retain personal data only for as long as necessary:

• Demo enquiries: retained for business follow-up purposes (typically 12-24 months)
• IP address: retained for security monitoring period
• Cookie data: as specified in Cookie Policy
• Employee data: as per internal retention schedule

Data is securely deleted or anonymized once no longer required.

10. Security Measures

Axiamatic implements appropriate technical and organisational security measures to protect personal data against:

• Accidental loss
• Unauthorised access
• Alteration
• Disclosure

Security controls include:

• Role-based access control
• System logging and monitoring
• Secure cloud infrastructure
• Data minimisation principles

Security measures are regularly reviewed and enhanced.

No system can guarantee absolute security, but we maintain industry-standard safeguards.

11. Data Subject Rights

If you are located in the EEA or UK, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("Right to be Forgotten")
• Restrict processing
• Object to processing
• Data portability (where applicable)
• Withdraw consent (where processing is based on consent)

You may exercise these rights by contacting: name, number, email id of privacy officer
privacyofficer@axiamatic.com

We may request verification of your identity before processing your request.

You also have the right to lodge a complaint with your local Data Protection Authority.

12. Children's Data

Our website and services are not directed at individuals under 16 years of age. We do not knowingly collect data from minors.

13. Automated decision making

As a matter of principle, Axiamatic does not engage in fully automated decision-making or profiling that produces legal or similarly significant effects. If this changes, you will be informed accordingly.

14. Additional Notice for California Residents

Pursuant to the California Consumer Privacy Act (CCPA), Axiamatic does not sell personal information and does not discriminate against individuals exercising their privacy rights.

15. Updates to This Notice

We may update this Privacy Notice periodically to reflect legal or operational changes. The latest version will always be available on our website.

16. Contact Details

Axiamatic Inc.
Attn: Privacy Team
19880 Robin Way
Saratoga, CA 95070
Email: privacyofficer@axiamatic.com

Mailing address

455 Market St Ste 1940 PMB 166175,

San Francisco, CA 94105-2448,

Privacy officer details

EU Rep details